Received shorts and they don't fit quite right? Just reach out to use and we can take care of you. All you have to do is send it to our address here in the United States. Upon return, we will refund you and you can reorder in the size you desire.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and authorized the refund. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
This was the WORST experience making an online purchase. I tried contacting customer service and never received a response. Couldn’t even cancel the order if I wanted to. Will never do business with them again. Doesn’t matter how much I like the product, it’s not worth the hassle.
My wife found this awesome gi and the staff was super helpful and friendly when we exchanged for different size
The BJJ Gi arrived fairly quick and I just love how this Gi looks. My tattos match my Gi :)
Only reason I am not give a 5 star review is how long the Gi took to arrive. Everything is really awesome about this BJJ Gi.